Last updated: July 1, 2026
1. Introduction
AtIXOS Group, we place particular importance on protecting your personal data and respecting your privacy.
This Privacy Policy explains what information is collected when you use our website, why it is collected, and how it is protected.
We are committed to processing your data in accordance with the requirements ofthe General Data Protection Regulation (GDPR), where applicable, as well as theSwiss Federal Data Protection Act (nLPD).
2. Data Controller
IXOS Group
📍 Address: 21 rue du Mont Blanc, 1201 Geneva, Switzerland
📞 Phone: [To be filled in]
✉️ Email: info@ixos-group.com
3. The data we collect
When you use our website, certain information may be collected.
Information You Voluntarily Provide to Us
When you fill out our contact form, we may collect:
- First and last name
- Company or organization
- Function
- Email address
- Phone number
- Country
- Subject of Your Request
- Message Content
This information is used solely to respond to your request.
Data Collected Automatically
While you are browsing, certain technical information is automatically recorded:
- IP Address
- Browser type
- Operating System
- Pages Viewed
- Date and time of consultation
- Time spent on the site
- Source of the visit (search engine, external link, etc.)
This data allows us to improve the quality of our services and ensure the security of the site.
4. Why do we collect this data?
Your data may be used to:
- respond to your inquiries;
- prepare a sales proposal;
- keep track of our communications;
- to improve our website;
- analyze website traffic;
- ensure the security of our digital infrastructure;
- comply with our legal obligations.
5. Legal Basis for Processing
The processing of your data is based on:
- your consent, when required;
- the performance of precontractual measures at your request;
- IXOS Group’s legitimate interest in ensuring the smooth operation of its business;
- compliance with applicable legal obligations.
6. Data Sharing
IXOS Group never sells, rents, or shares your personal data.
However, certain data may be processed by technical service providers involved in the operation of the website:
- secure hosting;
- IT maintenance;
- protection against cyberattacks;
- statistical tools;
- form submission services.
These partners are subject to strict confidentiality obligations.
7. Shelf Life
Data is retained only for as long as necessary to fulfill the purposes described in this policy.
For reference:
| Data Type | Duration |
|---|---|
| Contact Requests | 3 years after the last exchange |
| Statistical Data | 14 months at most |
| Legal Obligations | In accordance with the deadlines set by law |
8. Cookies
Our website uses cookies to:
- to ensure its proper operation;
- to improve your user experience;
- to analyze visitor traffic;
- to improve security.
You can change your preferences at any time in your browser.
Rejecting certain cookies may limit some of the website's features.
9. Audience Measurement
To continuously improve our website, we may use web analytics tools such as:
- Google Analytics
- or any other equivalent tool that respects privacy.
These tools generate only traffic statistics.
10. Data Security
IXOS Group implements technical and organizational measures designed to ensure a high level of security.
Our measures include, among other things:
- communication encryption (HTTPS/SSL);
- regular backups;
- security updates;
- access control;
- infrastructure monitoring;
- Restricting access to authorized personnel only.
11. Your Rights
In particular, you have the following rights:
- right of access;
- right to rectification;
- right to erasure;
- right to object;
- right to restriction of processing;
- the right to data portability, where applicable.
Any inquiries may be directed to:
contact@ixos-group.com (adjust as needed).
We are committed to responding as soon as possible.
12. International Transfer
As part of certain technical services, some data may be processed outside your country of residence.
In such cases, IXOS Group ensures that these transfers are subject to a level of protection that complies with applicable regulations.
13. External Links
The site may contain links to third-party websites.
IXOS Group cannot be held responsible for the privacy practices of these websites.
We encourage you to review their privacy policies.
14. Policy Change
This Privacy Policy may be updated to reflect legal, technical, or organizational changes.
The date of the last update will always appear at the top of this page.
15. Contact Us
If you have any questions regarding the protection of your personal data, please contact us:
IXOS Group
📍 Address: 21 rue du Mont Blanc, 1201 Geneva, Switzerland
📞 Phone: [Phone]
✉️ Email: info@ixos-group.com
About Us
Suggested text: Our website address is: https://ixos-group.com.
Comments
Suggested text: When you leave a comment on our site, the data entered in the comment form, along with your IP address and your browser’s user agent, are collected to help us detect spam comments.
An anonymized string created from your email address (also known as a hash) may be sent to the Gravatar service to check whether you are using it. The Gravatar service’s privacy policy is available here: https://automattic.com/privacy/. Once your comment is approved, your profile picture will be publicly visible next to your comment.
Media
Suggested text: If you upload images to the site, we recommend that you avoid uploading images that contain EXIF data with GPS coordinates. Visitors to your site may download and extract location data from these images.
Cookies
Suggested text: If you leave a comment on our site, you will be given the option to save your name, email address, and website in cookies. This is solely for your convenience, so you won’t have to re-enter this information if you leave another comment later. These cookies expire after one year.
If you visit the login page, a temporary cookie will be created to determine whether your browser accepts cookies. It does not contain any personal information and will be automatically deleted when you close your browser.
When you log in, we will set a number of cookies to save your login information and screen display preferences. A login cookie lasts for two days, and a display settings cookie lasts for one year. If you check the “Remember Me” box, your login cookie will be stored for two weeks. If you log out of your account, the login cookie will be deleted.
When you edit or publish a post, an additional cookie will be stored in your browser. This cookie does not contain any personal data. It simply indicates the ID of the post you just edited. It expires after one day.
Embedded content from other websites
Suggested text: Articles on this site may include embedded content (such as videos, images, articles, etc.). Embedded content from other sites behaves in the same way as if the visitor were visiting that other site.
These websites may collect data about you, use cookies, embed third-party tracking tools, and track your interactions with this embedded content if you are logged into your account on their website.
Use and Sharing of Your Personal Data
Suggested text: If you request a password reset, your IP address will be included in the reset email.
Data Retention Periods
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This allows subsequent comments to be automatically recognized and approved instead of being held in the moderation queue.
For accounts that register on our site (if applicable), we also store the personal data provided in their profile. All accounts can view, edit, or delete their personal information at any time (with the exception of their username). Site administrators can also view and edit this information.
Your Rights Regarding Your Data
Suggested text: If you have an account or have left comments on the site, you can request a file containing all the personal data we hold about you, including the data you have provided to us. You can also request the deletion of your personal data. This does not apply to data stored for administrative, legal, or security purposes.
Where Your Data Is Sent
Suggested text: Visitor comments can be moderated using an automated spam detection service.
